AI agents that actually resolve
Train assistants on your docs, URLs, policies, and catalog so customers get accurate answers across web chat, WhatsApp, and Instagram DM.
What it does
Built for real customer conversations
Conviro uses retrieval-augmented generation to ground every answer in your own sources before the assistant replies. When confidence is low, the question is sensitive, or a customer asks for a person, the full conversation is handed to your team.
Best fit
Support deflection
Answer repetitive questions about pricing, policies, delivery, availability, and onboarding before they become tickets.
Product guidance
Help visitors choose the right product, service, or plan using your catalog and documentation.
Controlled AI rollout
Set tone, guardrails, confidence rules, and escalation paths before the assistant goes live.
Key capabilities
Trained on your knowledge base
Add documents, URLs, text, and product information. The assistant retrieves the right source before it answers.
Multiple AI modes
Choose Fast, Balanced, or Smart per workload, or bring your own API key on higher plans.
Speaks your customer language
Detects the visitor language and replies naturally on every connected channel.
Grounded, not guessing
RAG keeps answers tied to your approved content, reducing unsupported replies.
Knows when to escalate
Hands off to a human with transcript, intent, tags, and collected details attached.
Operational outcomes
Fewer repetitive tickets
Common questions are handled 24/7 while your team focuses on conversations that need judgment.
Safer AI replies
Answers are grounded in your own content instead of generic model memory.
Faster launch
Upload sources, set rules, connect channels, and publish without a custom AI project.
How it works
Connect your knowledge
Upload docs, paste URLs, or sync product and policy content.
Set tone and rules
Define brand voice, answer boundaries, confidence thresholds, and handoff conditions.
Embed and go live
Drop in the widget or connect a channel and start answering in minutes.
Explore connected features
Put your first AI assistant live
Start free, connect your knowledge, and test answers on real customer questions before scaling.