CONVIRO
NEW · 53 built-in flow templates + visual builder

Automation Template Library

53 ready-made flow templates run natively in Conviro — no extra subscription required. Plus production-ready workflows for n8n, Zapier, and Make when you need to reach further.

Explore Flow Templates External Workflows
Built-in — No extra tools

Flow Automation, built into Conviro

Drag-and-drop builder with triggers, conditions, actions, integrations and sticky notes. Start from 53 ready-made templates or build your own — all running inside your chatbot, no n8n/Zapier/Make subscription required.

app.conviro.io/dashboard/flows

Trigger

New message contains "pricing"

Condition

Business hours? → yes / no

Action

Ask team size + budget, save lead, route to sales

Integration

Push to HubSpot + alert #sales on Slack

Visual flow builder

Drag nodes, draw connections, see your automation at a glance.

53 ready-made templates

Lead capture, qualification, e-commerce, support triage, onboarding.

Native integrations

WooCommerce, Shopify, Magento, HubSpot, Slack — without leaving Conviro.

No extra subscription

Included in every paid plan. Skip the n8n/Zapier seat cost.

Templates organized by goal

Click any category to see its templates in the dashboard.

Lead Generation

6 templates

Sales

4 templates

Customer Support

7 templates

E-Commerce

5 templates

WooCommerce

6 templates

Shopify

5 templates

Magento

4 templates

Onboarding

4 templates

Feedback & Survey

3 templates

Marketing

4 templates

Internal Ops

3 templates

+ 2 more categories

2 templates

Try Flow Builder Free

Included in every paid plan. Free trial — no credit card.

Also available

Trigger external workflows on n8n, Zapier, and Make

For automations that live outside Conviro — data warehouses, custom internal tools, multi-app pipelines — these production-ready templates wire Conviro events into your existing automation stack.

23 workflow(s) found

Industry-Specific Templates

Pre-configured workflow bundles and knowledge base topics optimized for your industry.

E-Commerce

Order tracking, returns, product recommendations, abandoned cart recovery, and inventory-aware responses.

Recommended Workflows

  • Abandoned cart recovery chat
  • Product catalog sync (Shopify/WooCommerce)
  • Order status webhook to session context
  • Post-purchase follow-up email
  • CSAT to loyalty program

KB Topics to Add

Shipping & delivery policyReturns & refunds FAQPayment methodsProduct availabilityOrder tracking guide

SaaS & Technology

Trial-to-paid conversion, feature questions, billing support, bug reporting, and product onboarding.

Recommended Workflows

  • High-intent visitor to sales Slack alert
  • Trial user to CRM pipeline
  • Bug report to Jira/Linear ticket
  • CSAT-based upsell trigger
  • Weekly usage report email

KB Topics to Add

Pricing & plans FAQGetting started guideAPI documentation summaryCommon troubleshootingFeature comparison

Healthcare & Clinics

Appointment booking, insurance questions, symptom triage routing, HIPAA-aware responses, and patient intake.

Recommended Workflows

  • New inquiry to CRM patient record
  • Escalation to medical staff alert
  • Appointment request to calendar
  • After-visit CSAT survey
  • Insurance FAQ auto-responses

KB Topics to Add

Services & specialtiesInsurance acceptedAppointment booking processPatient portal guideLocation & hours

Education

Course inquiries, enrollment support, student FAQ, admission process guidance, and scholarship information.

Recommended Workflows

  • Inquiry to admissions CRM
  • Course interest to email nurture
  • Escalation to advisor
  • Application status updates
  • Event registration sync

KB Topics to Add

Programs & coursesAdmission requirementsTuition & financial aidCampus facilitiesApplication deadlines

Real Estate

Property inquiries, viewing scheduling, mortgage calculator, neighborhood info, and agent assignment.

Recommended Workflows

  • Property inquiry to CRM lead
  • Viewing request to calendar + agent alert
  • Follow-up email with listings
  • High-value lead to broker SMS
  • Weekly lead report

KB Topics to Add

Available propertiesBuying process guideMortgage pre-approvalNeighborhood guidesAgent contact info

Restaurants & Food

Menu inquiries, reservation handling, delivery status, allergen info, and special event booking.

Recommended Workflows

  • Reservation request to booking system
  • Catering inquiry to sales alert
  • Delivery complaint to manager
  • CSAT to Google review request
  • Menu update to KB sync

KB Topics to Add

Menu & pricesAllergen informationReservation policyDelivery areas & timesSpecial events & catering

Travel & Hospitality

Booking inquiries, itinerary support, cancellation handling, local recommendations, and loyalty program info.

Recommended Workflows

  • Booking inquiry to reservation system
  • Cancellation request to refund workflow
  • Check-in reminder automation
  • Post-stay review request
  • VIP guest alert to concierge

KB Topics to Add

Room types & ratesCancellation policyLocal attractionsTransportation optionsLoyalty program benefits

Webhook Events Reference

All workflows use these webhook events. Configure them in Settings.

lead.created

Lead Created

lead.captured

Lead Captured

session.started

Session Started

session.closed

Session Closed

session.escalated

Escalated

message.new

New Message

handoff.requested

Handoff

csat.submitted

CSAT Submitted

csat.received

CSAT Received

ai.failed

AI Failed

ticket.created

Ticket Created

ticket.resolved

Ticket Resolved

Start automating in minutes

Create a free account, configure your first webhook, and connect to any platform.

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