One AI platform for every customer conversation
Web chat, WhatsApp and Instagram DM in one place. Automate support, capture leads, and hand off to your team when it matters — built for European businesses.
Built for your team
Pick the use case that fits — the same platform powers all of them.
E-commerce
Answer product, shipping and returns questions, recover carts, and turn browsers into buyers — on web, WhatsApp and Instagram.
Learn moreCustomer support teams
Deflect repetitive tickets, keep first-response times low, and escalate to a human with full conversation context.
Learn moreB2B lead generation
Qualify visitors 24/7, capture intent and contact details, and route high-intent leads straight to your sales team.
Learn moreAgencies & multi-brand
Run many branded assistants from one workspace, with white-label, per-client knowledge bases and separate analytics.
Learn moreSaaS & product teams
Onboard users, answer documentation questions with RAG, and reduce support load as you scale — with an API for everything.
Learn moreDental clinics
Let patients book check-ups and cleanings by chat on WhatsApp, Instagram and your site — straight into your Google Calendar.
Learn moreSalons & spas
Turn Instagram DMs and WhatsApp messages into booked appointments while your chairs stay busy and your team stays hands-on.
Learn morePhysiotherapy & clinics
Book assessment and follow-up sessions conversationally, in your patient’s language, with every event on your own calendar.
Learn moreSchools, courses & tutoring
Let parents and students book trial lessons and info sessions by chat on WhatsApp, Instagram and your site — straight into your Google Calendar.
Learn moreFitness, gyms & studios
Turn Instagram DMs and WhatsApp messages into booked trial classes and intro sessions — straight into your studio's Google Calendar, while your coaches keep coaching.
Learn moreVeterinary clinics
Let pet owners book check-ups, vaccinations and consultations by chat on WhatsApp, Instagram and your site — straight into your Google Calendar.
Learn moreMedical & aesthetic clinics
Answer price and procedure questions and book consultations from Instagram and WhatsApp — straight into your clinic's Google Calendar, without ever giving medical advice.
Learn moreReal estate agencies
Book property viewings and valuations by chat on WhatsApp, Instagram and your site, and capture buyer and seller leads 24/7 — straight into the agent’s Google Calendar.
Learn moreRestaurants & cafes
Take reservation requests, answer menu, hours and allergen questions, and capture catering enquiries — on web, WhatsApp and Instagram, straight into your Google Calendar.
Learn moreChannels × use cases
Every channel and capability, mapped to the work it does for each team.
| Channel / capability | E-commerce | Support | Lead gen | Agencies | SaaS |
|---|---|---|---|---|---|
| Web chat | |||||
| Instagram DM | |||||
| Human handoff | |||||
| Automations | |||||
| API & webhooks | |||||
| Knowledge base (RAG) |
See it in action
Real conversations, automated — with a clear handoff to humans when it counts.
- AI response
- Looks up the order from your store, shares the live tracking link and delivery ETA, and offers the returns policy if needed.
- Handoff when
- Escalates to a human when the customer asks for a refund, reports a damaged item, or opens a dispute.
- Business outcome
- Fewer “where is my order” tickets and faster answers — without a human touching routine status checks.
- AI response
- Answers from your knowledge base, asks for company size and use case, and captures the visitor’s work email.
- Handoff when
- Routes to sales the moment the lead looks high-intent (enterprise, budget, or a demo request).
- Business outcome
- Qualified leads land in your CRM 24/7 with context, so sales only spends time on real opportunities.
- AI response
- Checks the knowledge base and status page, suggests the most likely fix, and collects the details an agent would ask for.
- Handoff when
- Hands off to a human with the full transcript and collected details when the issue isn’t resolved.
- Business outcome
- Lower first-response time and higher CSAT — humans pick up already-triaged conversations.
Built for European trust
GDPR-compliant, EU-hosted, and privacy-first — with a clear path to human oversight.
See Conviro on your own data
Start free in minutes, or book a demo and we’ll walk you through your use case.