Event Queue Health

Troubleshooting1 views

Event Queue Health

Conviro processes work in the background: delivering webhooks, sending notifications, syncing integrations. The event queue panel shows whether that background work is flowing.

Where: Dashboard -> Settings, in the Event Queue Health section.

What the counters mean

  • Pending — accepted, waiting to be processed. A small, moving number is normal.
  • Processing — currently being handled.
  • Published — delivered successfully.
  • Failed — the attempt did not succeed.
  • Dead letter — retried and still unsuccessful; parked so it is not lost.

Replay

If there are failed or dead-letter events, a Replay action appears. It re-queues those events for another attempt. Only failed and dead-letter events can be replayed — events already published are never re-sent, so replaying cannot create duplicates of successful deliveries.

When to worry

  • Pending climbing and never dropping, or a growing dead-letter count, is worth a support request.
  • A handful of failures right after you changed a webhook URL usually just means the old endpoint stopped answering. Fix the URL, then replay.

If the numbers do not recover after a replay, open a request in Dashboard -> Support and tell us roughly when the failures started.

event-queueoutboxwebhooksdeliveryreplaytroubleshootingreliability

Was this article helpful?