What this workflow does
Branches every new session into "live AI" during business hours vs "offline message" after hours.
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SupportBeginner6 nodes
After-Hours Auto Reply
Automatically detect session start, check business hours, and either serve with AI normally or show an offline message and capture email.
Use this templateRead-only preview
When to use it
You want one flow that gracefully degrades when the team is offline.
What triggers it
Session Start
Information it collects
Actions it performs
Offline Message · Capture Email · Save Offline Lead · Normal AI Reply
Systems it requires
No external commerce platform is required.
Read-only preview
Read-only workflow preview
This simplified layout represents the template’s real nodes and connections. It is not the full executable editor.
Trigger
Session Start
session start
Next step: Business Hours?
Condition
Business Hours?
if else
Next step: Offline Message · Normal AI Reply
Action
Offline Message
static message
Next step: Capture Email
Action
Normal AI Reply
ai reply
Action
Capture Email
collect input
Next step: Save Offline Lead
Integration
Save Offline Lead
capture lead
Node configuration, credentials, internal endpoints, and secrets are intentionally not shown.
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