Turn store conversations into orders
Conviro answers buyer questions on web chat, WhatsApp and Instagram DM — connected to your store catalog, orders and shipping — and hands off to your team when a human is needed.
Who it’s for
D2C brands and online retailers on Shopify, WooCommerce, Magento or a custom storefront that want to deflect repetitive pre- and post-sale questions while protecting conversion.
Conversations Conviro automates
- Product fit, sizing, stock and price questions answered from your catalog
- Order status, tracking and delivery ETA on demand
- Returns, exchanges and shipping-policy questions
- Cart and checkout help that keeps buyers moving
What the AI helps with
- Reads your product catalog and policies so answers are accurate and on-brand
- Replies in the customer’s language across every channel
- Suggests relevant products and recovers stalled carts
- Captures contact details for follow-up and abandoned-cart flows
When a human steps in
Routine questions resolve instantly. Refunds, damaged-item reports, disputes or VIP customers are escalated to a human agent with the full conversation and order context attached.
Integrations & automation flows
Business KPIs that improve
Response time
Instant answers to pre- and post-sale questions, 24/7.
Ticket deflection
Routine “where is my order” and sizing questions handled automatically.
Conversion rate
Buyers get unblocked at the moment of doubt instead of leaving.
Lead capture
Emails and intent captured for remarketing and abandoned-cart flows.
Explore other solutions
See Conviro on your own data
Start free in minutes, or book a demo and we’ll walk you through your use case.