What this workflow does
Detects VIP / enterprise customers and routes them to dedicated priority support.
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SupportIntermediate7 nodes
VIP Customer Priority Routing
Detect VIP/enterprise customers by tags or plan and route them to dedicated support with priority handling.
Use this templateRead-only preview
When to use it
You sell to both small and large customers and want enterprise queries to skip the normal queue.
What triggers it
Session Start
Information it collects
Review the highlighted configuration fields in Flow Builder before testing or activation.
Actions it performs
VIP Welcome · VIP AI Assist · Priority Handoff · Standard Welcome · Standard AI
Systems it requires
No external commerce platform is required.
Read-only preview
Read-only workflow preview
This simplified layout represents the template’s real nodes and connections. It is not the full executable editor.
Trigger
Session Start
session start
Next step: Is VIP?
Condition
Is VIP?
if else
Next step: VIP Welcome · Standard Welcome
Action
VIP Welcome
static message
Next step: VIP AI Assist
Action
Standard Welcome
static message
Next step: Standard AI
Action
VIP AI Assist
ai reply
Next step: Priority Handoff
Action
Standard AI
ai reply
Action
Priority Handoff
human handoff
Node configuration, credentials, internal endpoints, and secrets are intentionally not shown.
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