What this workflow does
Full returns flow with 14-day window check, reason capture, and ticket creation.
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WooCommerceAdvanced14 nodes
WooCommerce Returns & Exchanges
Full return/exchange flow with eligibility check (14-day window), reason collection, return policy link, and ticket creation.
Use this templateRead-only preview
When to use it
WooCommerce shop where you handle returns manually but want the chatbot to do the intake.
What triggers it
Return Intent
Information it collects
orderNumber, verifyEmail, returnReason
Actions it performs
Ask Order # · Ask Email · WooCommerce Lookup · Check Eligibility · Get Reason · Return Ticket · Confirmation · Not Found / Not Verified · Handoff
Systems it requires
Woocommerce, woocommerce
Read-only preview
Read-only workflow preview
This simplified layout represents the template’s real nodes and connections. It is not the full executable editor.
Trigger
Return Intent
keyword match
Next step: Ask Order #
Action
Ask Order #
collect input
Next step: Extract Order #
Memory
Extract Order #
extract from message
Next step: Ask Email
Action
Ask Email
collect input
Next step: Extract Email
Memory
Extract Email
extract from message
Next step: WooCommerce Lookup
Integration
WooCommerce Lookup
woocommerce order
Next step: Order Found?
Condition
Order Found?
if else
Next step: Check Eligibility · Not Found / Not Verified
Action
Check Eligibility
ai reply
Next step: Get Reason
Action
Not Found / Not Verified
ai reply
Next step: Handoff
Action
Get Reason
collect input
Next step: Save Reason
Action
Handoff
human handoff
Memory
Save Reason
set variable
Next step: Return Ticket
Action
Return Ticket
create ticket
Next step: Confirmation
Action
Confirmation
ai reply
Node configuration, credentials, internal endpoints, and secrets are intentionally not shown.
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