For medical & aesthetic clinics

Turn late-night enquiries into booked consultations

Conviro answers price and procedure questions and books consultations in the same conversation — on Instagram DM, WhatsApp and your website — writing every booking straight into your clinic's Google Calendar, without ever giving medical advice.

Who it’s for

Dermatology, hair-transplant, laser and medical-aesthetic clinics whose highest-value enquiries arrive as Instagram DMs and WhatsApp messages in the evening — long after the front desk has gone home and while the interest is still warm.

A real booking, start to finish

Lumière Skin Clinic
online
Hi, how much is laser hair removal for full legs? And do you have any evening slots? 🙋18:02
Hi! Full-leg laser is €90 a session, or €480 for a course of six — the therapist confirms your exact plan at a free consultation. I have one free Thursday 6:45pm or Friday 7:00pm. Which suits you? 💫18:02
Friday works18:03
Booked ✅ Friday 7:00pm, free consultation with Dr. Meriç. I’ve added it to the clinic calendar and saved your number. See you Friday!18:03
Added to Google Calendar

Booked into your own Google Calendar — never an invented time.

Conversations Conviro automates

  • “How much is a hair transplant, and roughly how many grafts would I need?” — answered with your price ranges, then booked into a consultation
  • Consultation bookings for dermatology, laser, injectables and hair restoration by chat
  • Procedure, price-range, downtime and “what happens at a consultation” questions answered from your knowledge base
  • After-hours and weekend enquiries from Instagram ads that would otherwise go cold by morning

What the AI helps with

  • Answers price-range, procedure and downtime questions from your clinic’s knowledge base
  • Checks your Google Calendar’s free/busy and offers only genuinely open consultation times
  • Books the consultation and writes the event into your calendar with the enquirer’s details
  • Replies in the enquirer’s language across Instagram DM, WhatsApp and web chat

When a human steps in

The assistant books consultations and answers practical questions. Anything clinical — whether a treatment is safe for someone, medication or condition questions, complications, or an urgent concern — is handed to your clinical team with the full conversation attached. It never gives medical advice and never assesses suitability.

What it does today

  • Books conversationally on WhatsApp, Instagram DM and web chat — in your customer’s language.
  • Checks availability and writes events into your own Google Calendar — your data, no lock-in.
  • Only ever confirms a booking the calendar actually accepted — it never invents a slot or a time.
  • GDPR-compliant and EU-hosted, with admin controls for exactly what the assistant may do.

Not yet — so you know what you’re buying

  • Automated reminders and no-show follow-ups — on the roadmap, not shipped yet.
  • A standalone booking widget — today it books inside the chat, not on a separate page.
  • Customer self-service reschedule / cancel screens.
  • One Google Calendar per assistant — no Outlook/Apple and no multi-calendar yet.

Integrations & automation flows

Google CalendarInstagram DMWhatsAppWeb chatHuman handoffKnowledge base (RAG)

Business KPIs that improve

After-hours capture

High-value enquiries from evening Instagram ads get an instant reply instead of going cold overnight.

Faster first reply

Price and procedure questions are answered while the enquirer is still deciding, not the next morning.

Front-desk load

Routine price and booking questions happen in chat, freeing staff for patients in the clinic.

No phantom slots

Only consultation times your calendar actually accepted are ever confirmed.

Frequently asked questions

Can the assistant tell me whether a treatment is right for me?+

No. It answers price, procedure and practical questions from your clinic’s knowledge base and books consultations. Anything clinical — suitability, safety, medication or complications — is handed to your clinical team with the full conversation, and the assistant never gives medical advice.

Can patients book a consultation straight from an Instagram DM?+

Yes. The assistant replies in the DM, checks your Google Calendar and books the consultation there and then — the same on WhatsApp and your website, all sharing one calendar and replying in the enquirer’s language.

How does it handle price questions without over-promising?+

It shares the price ranges you put in its knowledge base and makes clear the final plan is confirmed at the consultation. It never invents figures, and it never confirms a calendar time the calendar didn’t actually accept.

Does it send reminders before the consultation?+

Not yet — reminders and no-show follow-ups are on our roadmap. Today it books the consultation and writes the event to your Google Calendar, so your existing calendar reminders still apply.

GDPR compliantEU data hostingDPA available (Art. 28)Right to erasureEncrypted in transit & at restNo training on your dataHuman handoff anytime

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See Conviro on your own data

Start free in minutes, or book a demo and we’ll walk you through your use case.