For real estate agencies

Turn portal enquiries into booked viewings

Conviro answers buyer and seller enquiries and books property viewings and valuations in the same conversation — on WhatsApp, Instagram DM and your website — writing every appointment straight into the agent’s Google Calendar.

Who it’s for

Estate agencies and independent agents who are out at viewings all day while enquiries from the portals, their website and Instagram pile up unanswered — and go to whichever agency replies first.

A real booking, start to finish

Oakline Estate Agents
online
Hi, saw the 2-bed apartment on Rightmove — still available to view this week? 🏡18:02
Hi! Yes, it’s still available. For a viewing I have Wednesday 5:30pm or Saturday 11:00am with our agent Sofia. Which suits you?18:02
Saturday 11 works18:03
Booked ✅ Saturday 11:00am viewing at 14 Elm Court with Sofia. It’s in her calendar and I’ve saved your number — she’ll meet you at the door. See you Saturday!18:03
Added to Google Calendar

Booked into your own Google Calendar — never an invented time.

Conversations Conviro automates

  • “Is the 3-bed on Maple Street still available? Can I view it this weekend?” — answered and booked into a viewing
  • Viewing requests turned into confirmed slots on the right agent’s calendar
  • Free-valuation bookings from owners who are thinking of selling
  • Buyer and seller enquiries from your site, Instagram and portal inbox, captured after hours

What the AI helps with

  • Checks the agent’s Google Calendar free/busy and offers only viewing and valuation times that are genuinely open
  • Books the viewing or valuation and writes it into the calendar with the property, name and phone number
  • Replies in the enquirer’s language across web chat, WhatsApp and Instagram DM
  • Captures and tags every buyer and seller lead so nothing from a portal, DM or web form slips through

When a human steps in

The assistant books viewings and valuations and answers practical questions. Offers, negotiations, mortgage or legal questions, and anything it isn’t sure about are passed to an agent with the full conversation attached — it never gives a valuation figure or legal advice.

What it does today

  • Books conversationally on WhatsApp, Instagram DM and web chat — in your customer’s language.
  • Checks availability and writes events into your own Google Calendar — your data, no lock-in.
  • Only ever confirms a booking the calendar actually accepted — it never invents a slot or a time.
  • GDPR-compliant and EU-hosted, with admin controls for exactly what the assistant may do.

Not yet — so you know what you’re buying

  • Automated reminders and no-show follow-ups — on the roadmap, not shipped yet.
  • A standalone booking widget — today it books inside the chat, not on a separate page.
  • Customer self-service reschedule / cancel screens.
  • One Google Calendar per assistant — no Outlook/Apple and no multi-calendar yet.

Integrations & automation flows

Google CalendarWhatsAppInstagram DMWeb chatHuman handoffEmail enquiries

Business KPIs that improve

Speed to lead

Enquiries get an instant reply, so the lead doesn’t go to whichever agency answered first.

More valuations booked

Owners thinking of selling book a valuation instead of closing the tab.

Fewer missed enquiries

Portal, website and Instagram messages are captured and tagged around the clock.

No phantom slots

Only viewing and valuation times the agent’s calendar actually accepted are ever confirmed.

Frequently asked questions

How does the assistant actually book a viewing or valuation?+

It reads the agent’s Google Calendar free/busy, offers only genuinely open times, and writes the confirmed appointment straight into the calendar. It never confirms a time the calendar didn’t accept, so you don’t get double-booked viewings or invented slots.

Can it handle enquiries that come in from the property portals?+

Portal leads that reach your inbox are captured and tagged so none get lost, and buyers can carry on the conversation and book a viewing on WhatsApp, Instagram or your website. The live, book-a-slot conversation happens in chat rather than inside the portal itself.

Does it remind people before a viewing?+

Not yet — reminders and no-show follow-ups are on the roadmap. Today it books the viewing or valuation and writes the event to the agent’s Google Calendar, so your existing calendar reminders still apply.

Can it value a property or give legal advice?+

No. It books valuations and viewings and answers practical questions — it never gives a price figure, negotiates, or offers legal or financial advice. Anything about offers, price or contracts is handed to an agent with the full conversation.

GDPR compliantEU data hostingDPA available (Art. 28)Right to erasureEncrypted in transit & at restNo training on your dataHuman handoff anytime

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See Conviro on your own data

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