Appointment Booking

Book appointments inside the conversation

Let customers book in the same chat where they’re already asking questions — on web, WhatsApp and Instagram — with every appointment written straight into your own Google Calendar.

Chat webWhatsAppInstagram DM
Any slot for a check-up this week?
I have Thursday 6:30pm or Friday 5:15pm free. Which works?
Booked — Thursday 6:30pm added to Google Calendar

Cosa fa

When booking is enabled, your assistant checks your Google Calendar’s free/busy times, offers only genuinely open slots, and writes the confirmed appointment into your calendar. It only ever confirms a time the calendar actually accepted — so there are no invented slots and no double-bookings.

What it does today

  • Books conversationally on WhatsApp, Instagram DM and web chat — in your customer’s language.
  • Checks availability and writes events into your own Google Calendar — your data, no lock-in.
  • Only ever confirms a booking the calendar actually accepted — it never invents a slot or a time.
  • GDPR-compliant and EU-hosted, with admin controls for exactly what the assistant may do.

Not yet — so you know what you’re buying

  • Automated reminders and no-show follow-ups — on the roadmap, not shipped yet.
  • A standalone booking widget — today it books inside the chat, not on a separate page.
  • Customer self-service reschedule / cancel screens.
  • One Google Calendar per assistant — no Outlook/Apple and no multi-calendar yet.

Funzionalità chiave

Books in the chat

No separate booking page — customers pick a time in the conversation they’re already in.

Your own Google Calendar

Availability and events live in your calendar. Your data, no lock-in.

Never invents a slot

A booking is confirmed only if the calendar accepted it — the assistant can’t make up a time.

Every channel, every language

Works on web chat, WhatsApp and Instagram DM, replying in the customer’s language.

Human handoff built in

Anything clinical, urgent or out of scope is handed to your team with full context.

Come funziona

Connect Google Calendar

Authorize the calendar you want bookings written to.

Enable booking

Turn on appointment booking for the assistant and set your rules.

Customers book by chat

They pick a real open time and it lands in your calendar.

Conforme al GDPRHosting dei dati in UEDPA disponibile (Art. 28)Diritto alla cancellazioneCrittografia in transito e a riposoNessun addestramento sui tuoi datiPassaggio a un operatore in qualsiasi momento

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